Privacy Policy
Hudson Valley Bookkeeping, Inc. Bookkeeping is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://hvbookkeeping.com/ and when you opt-in to receive text messages from us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services. This may include:
- Name and Contact Data (such as email address and phone number).
- Business Information (such as business name and bookkeeping needs).
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Send administrative information, such as appointment reminders or service updates.
- Communicate with you via SMS/text messaging if you have provided explicit consent.
- We utilize secure, encrypted cloud-based technology and rigorous internal protocols to ensure your financial data remains confidential and protected 24/7
3. SMS Messaging and Your Privacy
Important: We value your privacy regarding SMS communication.
- No Sharing of SMS Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Information sharing to subcontractors in support services, such as customer service is permitted.
- All other use case categories exclude text messaging originator opt-in data to consent; this information will not be shared with third parties.
- Consent: Mobile phone numbers collected for SMS purposes are used exclusively for communicating with you as requested. We do not sell or rent your phone number to any third-party marketers.
4. SMS Terms and Conditions
By providing your phone number and opting in to receive SMS messages from Hudson Valley Bookkeeping, you agree to the following:
- Message Types: You may receive conversational or informational messages regarding your bookkeeping services, appointment reminders, or support responses.
- Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or reach out to us directly at hello@hudsonvalleybookkeeping.
- Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
- Carriers: Carriers are not liable for delayed or undelivered messages.
5. Contact Us
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you may contact us at: Hudson Valley Bookkeeping 40 Railroad Avenue, Montgomery, NY 12549, hello@hvbookkeeping.com, (914)505-6149